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Local Health Integration Network/Health Service Provider Governance Resource and Toolkit for Voluntary Integration Initiatives


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Behavioural Supports Ontario Project 

The Central Local Health Integration Network, in partnership with all Ontario Local Health Integration Networks (LHINs), is investing in the enhancement of services to improve care for seniors who exhibit behaviours associated with complex and challenging mental health, dementia or other neurological conditions by investing in local initiatives. 

The $40 million provincial investment, which includes $3.97 million on an annual basis for Central LHIN, will allow local health service providers to hire new staff – nurses, personal support workers and other health care providers – and train them in the specialized skills necessary to provide care for these patients with dignity and respect.

  • To download a copy of the provincial news release announcing this investment, please click here
  • To download a copy of the Central LHIN news release announcing this investment, please click here (also available in French).
  • To learn more about the provincial Behavioural Supports Ontario project, please visit www.bsoproject.ca.

The Ministry of Health and Long-term Care has selected Four Early Adopter LHINs – North Simcoe Muskoka, Central East, South East and Hamilton Niagara Haldimand Brant - to work together to implement the BSO Framework, develop new pathways and clinical tools, and share these lessons province-wide with the remaining 10 LHINs, including Central LHIN.   

Central LHIN has been working with its local stakeholders to develop its Action Plan, which will support the BSO implementation. In November 2011, Central LHIN held a Value Stream Mapping session. During the event, over 30 Central LHIN stakeholders representing long-term care, community support services, acute care, primary care, first responders and tertiary care created an ideal future state to illustrate how a person with responsive behaviours and their caregiver living in the community can be supported across the continuum of care. Through their work, they also created the value statement from the perspective of the client or the caregiver that shall remain a touchstone for all of the efforts and decisions moving forward to implement the BSO Project in Central LHIN. The following value statement highlights client’s needs and supports client and family-directed care along the continuum:

“I am more than my behaviour. Learn who I was, understand who I am and show me dignity and respect.”

For more information, please read: 

Action Plan

The Central LHIN BSO Action Plan details how we will be implementing the Behavioural Supports Ontario Framework of Care. Next steps include service re-design, hiring for new services and a series of local change projects.  

  • To download a copy of the Central LHIN BSO Action Plan, please click here